1 in 5 ‘keep the change’, says smile
Most Britons would return the money if they were given too much change by a cashier, new research has found.
A full 67 per cent of those surveyed said they would give the money back, the survey from the internet bank smile reported.
Of those who not give the money back, 12 per cent said that they would not do so because they were in much more need of the money than the bank or organisation that made the mistake.
Kelvin Collins, head of brand management at smile said: “Some people feel that they should be able to keep the extra money if they had received too much, simply because the shop or organisation had made the mistake.
“However, honestly is always the best policy and customers should give back money that they do not genuinely believe is theirs.”
The main concern of those who said they would keep the cash was that the cashier would somehow be punished for the mistake.
Meanwhile, many economists are predicting that the monetary policy committee is to raise the rate of interest to six per cent.